Postage

• How do I track my parcel?

  Your tracking number is in your shipping confirmation email.

• I've got some damaged or missing items from my order!

  We do our best to make sure that there are no errors with our orders, for example, our software ensures that every item in your order gets scanned before our team is able to make a postage label - meaning that the items needed for your order would have to be on our packing table before we start p...

• What is Gathera's returns policy?

  Learn what you can return, how to submit a request, and when to expect your refund.

• When will my order be packed and shipped, and what are the delivery costs?

  Find out our packing schedule, UK shipping rates, and international delivery costs — all in one place.